You'll find plenty of hosting companies on the market today, but many of them are resellers who have limited resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The level of support that you'll have through this particular channel of communication may vary depending on the supplier - some offer expert telephone support, various others offer common and customer support only since some matters are more time-consuming and it is more convenient to be resolved with a trouble ticket, particularly if the issue has to be escalated. However, it is good to know that you could always reach your website hosting provider because there're countless small-scale problems that can be resolved effectively and in a timely manner with a telephone call, not mentioning that you'll be able to get additional information regarding the services before you become a customer.

Phone Support in Hosting

Our hosting plans include telephone support fourteen hours a day even on official holidays, so if you do not have an account yet, you will be able to phone us and learn more about our services or whether we meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States of America, Great Britain and Australia, so that you can call the number that is nearer to you. If you are an existing customer, we can help you promptly with all of the general and billing issues and with various tech matters in order to save you time and efforts - we are aware of the fact that sometimes it is quicker to speak with a live person so as to get things done immediately. Of course, some issues cannot be managed on the telephone, so if this is the case you are able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs per day as part of the support services for each and every semi-dedicated server plan that we provide. Considering the fact that some issues are more complex and time-consuming, you'll have to open a ticket if you come across such a problem, still for all billing, general or minor tech issues you can always phone us and we will help you quickly in order to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you'll be able to receive any other general information about our semi-dedicated services. We now have local phone numbers in the United States of America, the United Kingdom and Australia as well as a global number, which means that you'll be able to call the one which is nearer to your region.