A 99.9% Server Uptime
The primary advantage of setting up your very own hosting platform is that you don’t need to be worried about compatibility issues – you set up a specific set of software apps in such a manner as to be compatible with a particular set of hardware components. The result is something significantly more steady and dependable, since there are less potential risks of failure. We’ve built our cloud hosting platform atop time–tested hardware elements as well as a heavily tweaked version of Security–Enhanced Linux in an attempt to set up a really secure and safe environment for your own web sites.
That is the reason why, with each of our Linux hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you would like to deliver a top–notch hosting service, you can hardly count on the default network configuration in a datacenter. We have built our very own custom internal network to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And because of this, irrespective of which data center facilities you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our services, or if you consider them insufficient, or if you decide that you must use a VPS servers rather than a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domain names even if you close your account with us.
24/7 Technical Support
In the event that you run a web hosting company, your customer service technicians are of principal importance. That is why we have attentively picked a very qualified team of customer service technicians, each with many years of experience behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are replied to in less than an hour and our average support ticket response time is below twenty minutes!