Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center included in’s Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common problem that you could possibly have, they are contributed by our support team of professional techs.

  • Top quality support service
  • Instructional Videos

  • For users who want to discover how to deal with a typically encountered issue by watching a video tutorial, we have added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial video clips are brief and easy to understand. They offer you visual demonstrations of various web site administration procedures.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk service and a 60–minute response guarantee. Our trained technical support engineers will be available around the clock to answer your queries and to deal with any problem that you might possibly run into. Just submit a support ticket from the Help Center section and we’ll reply without any delay at all.