Live Chat Support in Hosting
As we believe that various situations are quickly resolved when you talk to a live person, we provide a live chat service for all our prospective and existing clients. The chat is accessible every single day and our customer care agents will assist you with a variety of questions and situations. If you are not our client yet, you're able to find out more about our hosting packages and the website hosting environment in general so that you can be certain that your websites will work efficiently on our servers. In case you already have an account and you have some questions or you have any kind of problems with any of our solutions, you will be able to get in touch with us through the live chat and we can supply you with the required info or help you troubleshoot the problem. You will need to open a support ticket for specific issues which require longer time or the assistance of a sysadmin, still for a lot of basic problems you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as standard with our services, so whenever you have any questions concerning our semi-dedicated service, you will be able to talk with our customer support team whenever you need regardless of whether you've already obtained an account or not. Generally, the chat service is for billing, pre-sales and general questions and problems, yet we can assist you with various technical questions as well. We can help you select the optimal package for your sites if you don't have an account yet, we can answer all the billing questions or concerns you may have or we can help you with installing your new email address on your personal computer or smartphone - all the abovementioned will be done quickly since our live chat service is accessible all day long, each and every day. Whenever you want support, you'll be able to chat with a representative and save a lot of time.