Although the web hosting service supplied by the different companies is almost the same, each provider has got a customized platform with its own tweaks and ways to complete specific operations. In this case, an info-crammed knowledge base would be incredibly useful both for people with no previous experience and for technically knowledgeable individuals who will ultimately find out how particular procedures are carried out, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users lots of time and effort. The result is more content customers, as they can swiftly find the information they’re seeking, and a lot less work for the help desk support team members, because typically the vast majority of the enquiries and difficulties that customers have are already listed in the knowledge base. If the articles themselves are properly written and cover more things, you’ll be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

If you order a hosting plan through our company, you’ll receive access to our in-depth online documentation where you will find information on pretty much everything connected with our hosting plans. The topics cover anything from how to set up an email address on your smart phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp fashion and include step-by-step instructions on how to carry out a certain task in your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for example one that concerns online applications on your PC. The full list of articles will be available in the Help section of the Control Panel, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to discover practically everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated service feature extensive technical documentation where you will find info on all the functions that our created-developed Hepsia hosting Control Panel comes with, together with solutions to various questions and complications that you might experience. All configuration manuals contain thorough specifications, so you will not need to worry about omitting something if you plan to export a database, for example. The troubleshooting articles cover a number of different feasible reasons for given issues and the solution for each of them, so if you’re unable to send emails even though you have the correct SMTP server settings, for instance, you can quickly see what the reason may be and correct the problem with several clicks of the mouse in your mail client. As Hepsia has quite a few features, you will be able to find related articles in each and every section. In case you desire to examine all help articles, click on the Help link, which is located in the upper right-hand corner of the page.